FutbolConnect, Inc. ("FutbolConnect", "we", "our", or "us"), a Delaware C-Corporation headquartered in Santa Clara, CA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard personal information when you use the FutbolConnect mobile application, website, and related services ("Services").
By downloading, registering for, or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.
01. Interpretation & Definitions
02. Collecting & Using Data
Types of Data Collected
Information You Provide
- Name
- Email address
- Phone number (optional)
- Physical address (optional)
- Age and date of birth
- Gender (optional)
- Height, weight, dominant foot, playing position
- Performance stats (goals, assists, training data)
- Billing & payment information
- Profile photos, videos, posts & User Content
- Survey and event responses
- Support communications
Collected Automatically
- Device model, OS version, device identifiers
- IP address
- Browser type (web portal)
- In-app activity & session durations
- Diagnostic / crash logs
- Cookies & similar technologies
- Advertising IDs (users 13+ only)
Device Permissions
While using FutbolConnect, we may request access to your Location and Photo Library to enable core features. You can toggle these in your device settings at any time. We do not use location data for ad targeting directed at users under 13.
04. How We Use Your Information
We will only access your User Content when maintaining and improving Services, providing technical support, complying with legal obligations, or when you grant explicit permission.
06. Retention Periods
| Data Category | Retention Period |
|---|---|
| User Accounts | Duration of account + 24 months post-closure |
| Support Tickets | 24 months after ticket closure |
| Usage Logs | 24 months from collection |
| Billing Records | As required by applicable law |
| Children's Data | Deleted promptly upon parental request or account closure |
07. Security & Your Rights
Security Commitment
We implement administrative, technical, and physical safeguards to protect your data, including encrypted transmission and secure servers. However, no system is 100% secure. You share information at your own risk.
Your Choices & Rights
To submit a request, email info@futbolconnect.com.
08. Children's Privacy (COPPA)
We comply with the U.S. Children's Online Privacy Protection Act (COPPA). FutbolConnect is intended for users aged 13 and older.
09. California Privacy Rights (CPRA)
California residents have the following rights under the California Privacy Rights Act (CPRA):
FutbolConnect does not sell personal data. Submit California rights requests to info@futbolconnect.com.
10. GDPR & International Transfers
Legal Bases for Processing (GDPR)
For users in the EU/EEA and UK, FutbolConnect processes personal data under the following legal bases:
Your GDPR Rights
EU/EEA: Data transferred outside the EU relies on Standard Contractual Clauses (SCCs) or equivalent safeguards in accordance with GDPR.
United Kingdom: Processing is subject to the UK GDPR and Data Protection Act 2018. Rights mirror those under EU GDPR.
Australia: Personal information is handled in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Canada: We comply with PIPEDA. You may request access, challenge accuracy, and request corrections or deletions.
For GDPR and international data rights requests, contact info@futbolconnect.com.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted within the app and/or emailed to registered users. Continued use of the Services after changes are posted constitutes your acceptance of the updated policy.